Windows Agent Error

Agent Error – 12007

In order to check if your agent is able to connect to our servers please use following links:

Agent Error – 12157

We have update our servers security certificates with stronger cryptographic hash functions SHA2.
Unfortunately window 2003 server doesn’t support SHA2.
Here is a link about SHA2 for your reference

After installing this hotfix from Microsoft your agent will connect to our data-center without any problems.

Agent Error – 12029

Please make sure that SSL & TLS security is active for the System User account settings.


You can use the following Microsoft program “pstools” to make these changes.

You can use this command to execute psexec -s -i “%programfiles%\Internet Explorer\iexplore.exe” this will open IE with system tools.